Client & Customer Service Jobs

You’ll make a difference in the lives of our investors.

Day in, day out, we strive to provide superior service to investors and the intermediaries who support them. You’ll be the organization’s primary point of contact for financial advisors and their assistants, retirement plan sponsors, other financial intermediaries, and our mutual fund investors.

Our first priority is to make it easy for our clients to get the answers they need. You’ll receive the training you need and have a wealth of information at your fingertips to help you understand our clients’ needs and answer their questions.

What You’ll Do

  • Receive inbound calls from investors and financial advisors across the country
  • Help callers manage their mutual fund accounts by completing transactions, such as investments, redemptions and account maintenance
  • Educate callers about American Funds services and broader industry policies
  • Research and resolve client inquiries
  • Send mailings, including account statements, dividend and other checks, year-end tax forms and shareholder reports

Successful Candidates

  • Have exceptional communication skills with the ability to think quickly in a fast-paced environment
  • Are detail-oriented and able to learn, retain and apply considerable amounts of information
  • Want to learn about the financial services industry
  • Can work in a collaborative, team-oriented environment
  • Are flexible and can work additional hours as needed
  • Have customer service experience in any industry (preferred)
  • Possess PC/internet skills (preferred)

What We Offer You

  • The opportunity to learn about the dynamic investment industry
  • Resources and support to develop in your career
  • The ability to balance your commitments to work, family and your community

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Senior Global Finance Manager
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Irvine, CA, US, 92618 Sep 23, 2017
Administrative Assistant II
Toronto, CA Sep 23, 2017 0.00 mi CII Equity Research Assistant (70031599) ON Toronto-Administrative-Assistant-II-ON
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Administrative Assistant
San Francisco, CA, US, 94105 Sep 23, 2017 0.00 mi CRGI Equity Research Assistant (70031557) CA San-Francisco-Administrative-Assistant-CA-94105
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London, London, GB Sep 22, 2017
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San Antonio, TX, US, 78251 Sep 22, 2017
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Singapore, SG Sep 22, 2017
Senior Tax Associate
Irvine, CA, US, 92618 Sep 22, 2017 0.00 mi Global Portfolio Accounting (70035741) CA Irvine-Senior-Tax-Associate-CA-92618
Irvine, CA, US, 92618 Sep 22, 2017
Senior Automation Developer
Irvine, CA, US, 92618 Sep 22, 2017 0.00 mi EA - Business Architecture/Automation (70037505) CA Irvine-Senior-Application-Developer-CA-92618
Irvine, CA, US, 92618 Sep 22, 2017
Technology Operations Associate
San Antonio, TX, US, 78251 Sep 22, 2017 0.00 mi TSO - OCC (70032914) TX San-Antonio-Technology-Operations-Associate-TX-78251
San Antonio, TX, US, 78251 Sep 22, 2017